Logistics & Quality
Logistics and quality control decide arrival condition, sell-through, and claim risk. Use this hub to find standards for specs, packing, cold chain handling, and export documents—so your programs stay consistent week to week.
Standards Library
Start here to standardize specifications and reduce avoidable issues during export and receiving.
Specs & Grades
Define stem length, grade, bud stage, and tolerance ranges to reduce weekly variation and avoid disputes.
View standards →Packing Standards
Carton specs, bunch rules, sleeves, labeling fields, and mixed box guidance designed for export stability.
View standards →Cold Chain & Handling
Practical cold-chain SOP from farm to arrival: temperature discipline, condensation prevention, and receiving routines.
View SOP →Export Documents
A checklist of common export docs and key fields for smooth clearance and fewer delays during peak season.
View checklist →What buyers usually standardize
A short list of fields that most successful programs lock early.
Specs & program consistency
- Variety / color palette and approved substitutes
- Stem length range and grade definition
- Bud stage / opening control plan
Packing, docs & handling
- Bunch size, sleeves, carton loading method
- Label fields and packing list alignment
- Temperature handling SOP + arrival inspection routine
Downloads & Templates
Use templates to send buyer-ready inquiries and standardize repeat shipments.
Program Brief Template
Holiday/weekly program information to lock allocation and specs.
Open →Flower List Template
A buyer-ready format for fast quoting (variety/specs/volume/destination).
Open →Packing & Label Spec Sheet
Bunch/box/label fields to keep packing consistent across weeks.
Open →Arrival Inspection Checklist
Photos, timestamps, and temperature log checklist for receiving.
Open →Claims Evidence Checklist
What to record if issues occur—consistent reporting reduces disputes.
Open →Tip: If you don’t have PDF files yet, publish these as template pages first—then replace links with downloads later.
Related Resources
Guides that help buyers choose specs, protect vase life, and plan peak-season programs.
FAQ
Quick answers for wholesale buyers about specs, packing, cold chain, documents, and claims.
What information do you need for a fast quote?
Variety/color, stem length, grade, bud stage, quantity, destination, and target arrival window. Packing preferences (bunch size, sleeves, mixed box rules) help reduce back-and-forth.
How do you define grades and tolerances?
We align on a shared grade definition and tolerance ranges (length, head size, bud stage) before shipping to keep weekly programs consistent.
Can you standardize packing for retail programs?
Yes. We can align bunch count, sleeve type, box specs, and label fields for consistent store presentation and shelf life.
How do you manage cold chain during shipping?
We follow a practical SOP focused on stable temperature, minimizing warm exposure, and preventing condensation risk.
What documents are commonly required for import clearance?
Typically invoice, packing list, and airway bill/B/L, plus other documents depending on destination. See the Export Documents checklist for common fields and notes.
How do substitutions work in peak season?
We recommend pre-approved substitutes (must-have vs flexible) to keep color/style consistent without surprises.
What should we do immediately after receiving the shipment?
Inspect cartons, record timestamps, move to cold storage, then process and hydrate with clean tools and fresh solution. Use the Arrival Inspection Checklist to standardize receiving.
What evidence is required if we need to file a claim?
Provide clear photos/videos, timestamps, storage temperature records if available, and handling notes. The Claims Evidence Checklist helps keep reporting consistent.
🚀 Send your flower list / program brief — reply in 12–24 hours
Tell us destination, arrival window, weekly volume, palette, and must-have items. We’ll recommend specs, packing standards, and a workable shipping plan.